The Leadership-Profit Chain
Defining the Importance of Leadership Capacity
It’s no secret that leadership capacity is critical to organisational success, but little research has been compiled about the long-term impact of leadership on organisational productivity and profitability. In response, The Ken Blanchard Companies® embarked on a study to answer some important questions about leadership and its role in supporting the overall success of an organisation. The study focused on four questions:
- What role does leadership capacity play in driving organizational vitality?
- What specifically can leaders do to increase organizational performance?
- What are the connections between leadership capacity, customer devotion, and employee passion?
- How are customer devotion and employee passion linked to organizational vitality?